The Cornwall Trading Standards Officers warn the public about a scam relating to payment protection insurance refunds. The Truro Post Office said that one of their customers was buying Ukash vouchers to secure their PPI refund. A concerned staffer rang the Trading Standards. They had stopped the consumer in time before the vouchers could be given to the scammer.
PPI scams are not new, but the new modus is spreading all over Cornwall. Scammers are targeting the potential victim through telephone. Consumers are often offered a £2,000 refund for PPI claims and they say the consumer was mis sold payment protection insurance. They then convince her to purchase Ukash vouchers that amount to £200 as an administration fee.
They said a courier service would collect the vouchers and hand her her money.
According to Senior Trading Standards Officer Gary Webster:
“There was no chance that anyone would have arrived at the lady’s home to hand over the cash. The scammers would have simply rung her and asked her to provide the Ukash voucher codes to confirm payment of the admin fee. Using the codes they then would have been able to withdraw the cash.
“We are really grateful to the staff at the Post Office for noticing this and bringing the matter to our attention. This type of scam is so incredibly simple but the technique used by the scammers to cover their tracks is often very sophisticated. Local or national telephone numbers can easily be diverted to pay-as-you-go mobile phones or to telephones based outside of the UK.
“The scammers will often use company names of real businesses that are entirely unconnected. This gives the victim some reassurance if they happen to search online to see if the company actually exists.
“Ukash and other money transfer schemes offer a convenient method of securely transferring money between people, but there are dangers with this that can be exploited by fraudsters. The recipient does not need any physical paperwork — they only need the code, which they can use to redeem for cash at any participating outlets (usually local shops, post offices or supermarkets). In many cases they may even only need part of the code, as some of the digits purely relate to the country of origin. There is no method of recovering monies that are sent in this way.”