RBS and NatWest Adopting Fingerprint Technology

February 18, 2015
by admin in PPI News

For the better security of their consumers, RBS and NatWest had unveiled their newest addition to ensuring the security of UK banking services through fingerprint technology. Bundled with their new mobile app, customers could now log-on to the bank’s mobile app using their fingerprints.


The new ‘Touch ID’ will be available in all Apple iPhones and Android smartphones.

The technology identifies a customer’s finger print, which bypasses the need for a password and also decreases the risk of identity theft. RBS has invested over £1 billion for further developments of the technology and other methods to improve customer’s banking experience.

NatWest Direct will also be adopting the technology. According to Managing Director for both RBS and NatWest Direct Stuart Haire:

“There has been a revolution in banking, as more and more of our customers are using digital technology to bank with us.

“Adding Touch ID to our mobile banking app makes it even easier and more convenient for customers to manage their finances on the move and directly responds to their requests.

“Our aim is to be the no.1 bank for customer trust, service and advocacy so we want to continue adapting our service based on the valuable feedback we receive from our customers every day.”